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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriela Nakamura

June 27, 2024

5  out of  5
rating by Gabriela Nakamura
"Diany Santiago ! excelente servicio por parte de Diany, siempre esta pendiente y mandando en la brevedad posible cualquier respuesta inmediata , excellent service!!"
We responded:
"Gabriela, ¡Muchas gracias por tus amables comentarios! - Bill "
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David Nunez

June 27, 2024

5  out of  5
rating by David Nunez
"Man this is worst place to go lolz,I mean they treat you like family and explain everything to you in details what more can you ask for and Nancy was and is the best I wouldn't go anywhere else I absolutely love it and yall will to so yall stop on by and tell em big Dave sent cha THER THE BEST...."
We responded:
"David, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Bill "
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Veloz Elizzar

June 26, 2024

5  out of  5
rating by Veloz Elizzar
"My wife and I have been clients of Bill Klinowski for 18 years. My wife's parents even longer.They make you feel like family. The staff is knowledgeable and so friendly. They have been great to deal with over the years. I really recommend them for your insurance needs."
We responded:
"Veloz, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Bill "
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Nadia Solis

June 25, 2024

5  out of  5
rating by Nadia Solis
"Nancy is an amazing representative along with her amazing staff always greeting with a smile always taking that step to help in any need or question I might have in my insurance policies."
We responded:
"Nadia, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Bill "
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Edgar Cx

June 24, 2024

5  out of  5
rating by Edgar Cx
"Great staff, very helpful. Angelica was very polite & patience with me"
We responded:
"Edgar, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Bill"
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Pat Med

June 24, 2024

5  out of  5
rating by Pat Med
"Díany is the best she give the best attention and service, she is always in the best mood and smiling"
We responded:
"Pat, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Bill"
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Sofia Morales

June 24, 2024

5  out of  5
rating by Sofia Morales
"So my husband and I had walked in the office with no appointment and Angelica Segura asked us how can she help us. With so many questions and assistance we needed Angelica helped us with transferring information and photos from my phone to State Farm. There was no way my husband or myself could of done any of this without her assistance. She was patient with us and was absolutely professional and caring to our needs. Angelica is still continuing to assist us and we are grateful for her. Thank you Angelica Segura 👏🏻"
We responded:
"Sofia, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Bill"
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Maria Zambrano

December 31, 2023

5  out of  5
rating by Maria Zambrano
"Very helpful and great customer service. Always deal with Lila she is very knowledgeable I highly recommend her for your State Farm Ins."
We responded:
"Maria, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Bill"
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Miguel Chavarria

December 27, 2023

5  out of  5
rating by Miguel Chavarria
"I have had good experiences using Mr Bill Klinowski as my State Farm agent. The office staff is always nice, helpful and attentive and they have always resolved all my needs. I recommend going to them if you're looking for an insurance agent."
We responded:
"Miguel, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Bill "
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German G Valdez

December 16, 2023

5  out of  5
rating by German G Valdez
"They have been a client of state farm for many years, and today I decided to change agents, where they treat me like at home and thanks to the kindness and experience of Adiainez Santiago I did not hesitate to do so, the customer service she has is the best thousand thank you"
We responded:
"German, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Bill"
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Olga Cahue

December 15, 2023

5  out of  5
rating by Olga Cahue
"I like state farm good service they always answer the questions it doesn't matter how many you have."
We responded:
"Olga, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Bill"
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josh serrano

December 15, 2023

5  out of  5
rating by josh serrano
"Great customer service on the phone but especially in person. The reps here treat you like family and always greet you with a big smile. My family has been doing business with them for years now and will continue to do so due to how great they are but also how helpful they have been to us."
We responded:
"Josh, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Bill"
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Aracely Galloza

December 15, 2023

5  out of  5
rating by Aracely Galloza
"I have my policies at this agency. The staff is amazing and so helpful."
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Bill"
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Gabriela Santillan

December 14, 2023

5  out of  5
rating by Gabriela Santillan
"Lila is amazing!!!! We love this office… Will recommend 100%"
We responded:
"Gabriela, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Bill"
Profile photo of Arlene Serrano

Arlene Serrano

December 7, 2023

5  out of  5
rating by Arlene Serrano
"Nancy B. provides excellent customer service. She makes sure I understand my policy and answers all of my questions thoroughly."
We responded:
"Arlene, it is so important to understand your insurance coverage and my team strives to make sure that you do! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Bill "
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Iris Alvarado

December 7, 2023

5  out of  5
rating by Iris Alvarado
"The customer service is great. Lila is always very knowledgeable and professional."
We responded:
"Thanks for the kind words, Iris. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Bill "
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Sal Arreola

December 6, 2023

5  out of  5
rating by Sal Arreola
"I’ve been Insured with Bill for a very long time. Never had any issues. Bill is a great agent and his staff is very helpful and knowledgeable. I usually work with Lila, she’s great to work with."
We responded:
"Sal, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you for your loyal business over the years! - Bill "
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aaron guerrero

October 12, 2023

5  out of  5
rating by aaron guerrero
"Awesome people to deal with specially Diany, she is the best! Always so helpful since day one and will always get you the best rate on coverage. Don’t hesitate on giving them a call for your insurance needs."
We responded:
"Aaron, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Bill"
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Santi ElBandido

October 6, 2023

5  out of  5
rating by Santi ElBandido
"Adiainez Santiago helped me with any questions or concerns. She was informative from the start, Very professional, respectful and is very pleasant every time we speak."
We responded:
"Santi, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Bill"
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B K

December 29, 2021

5  out of  5
rating by B K
"Amazing service!! Friendly, helpful, and welcoming staff will take great care of you. Can’t recommend this place enough, have all my insurance with them and will never leave"
We responded:
"BK, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Bill"
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Danielle Johnson

December 16, 2020

1  out of  5
rating by Danielle Johnson
"Nancy is THE MOST UNPROFESSIONAL PERSON I HAVE SPOKEN over the phone with in a long time, she is not helpful, she is very much rude and she hung up the phone on me, she should not be working in customer service with an attitude like hers. :-("
We responded:
"Hi Danielle, We keep detailed logs of all our calls and customers but unfortunately we can’t find any record of you or your policy. My team is more than happy to assist you or get you in touch with the correct agency, please give our office a call at (773) 376-2348. - Bill"
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Fausto Just the Best

November 27, 2020

1  out of  5
rating by Fausto Just the Best
"Called and asked for a quote never received the call back. And this after I was told will call you right back"
We responded:
"Hi, I apologize for the negative experience you've encountered. This is very unusual as we pride ourselves on our excellent customer service. Please give us a call to discuss this further as we would love to give you a quote! - Bill"
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A Google User

November 25, 2020

5  out of  5
rating by A Google User
"Very responsive to all my questions! Highly recommend!"
We responded:
"Steve, I'm pleased to hear you were satisfied with the assistance you received! We will always be here to support you! Thanks for sharing! - Bill"
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Venecia Tellez

November 12, 2020

5  out of  5
rating by Venecia Tellez
"I recieved the best quote around for our home and vehicle insurance. Nancy and diany were very helpful and professional!"
We responded:
"Venecia, I'm so glad we were able to serve your insurance needs! Thank you for the great feedback on our team! - Bill"
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kyle kuby

May 13, 2020

5  out of  5
rating by kyle kuby
"Excellent customer service and overall product offerings, would highly recommend."
We responded:
"Kyle, thank you for providing us with a great review. - Bill"